PRICING
Flexible, transparent price plans
Our platform was designed from day one to give you options. Our pricing is no different.
- User fees are for platform access only and do not include carriage, messaging fees, AI add-ons, complex bots, or other additional charges. All pricing in USD.
- See SMS fee schedule for message segment rates and additional fees.
- Facebook & Twitter (no firehose) live business page post / feed views. For WhatsApp, see Supplemental Price Book.
- See Supplemental Price Book for detailed information. Additional usage rates apply and are determined by use case. Professional services rates apply for configuration, testing, maintenance, and and updates.
- Third-party payment gateway fees not included.
- Additional fees apply.
No two businesses are the same
Which is why our platform can be flexed in various ways to create your ideal fit. That goes for our prices too. So don’t hesitate to get in touch.
All the features you could want, to deploy Thrio whatever way you need
Deploy Thrio as your complete solution, or overlay onto your existing environments with our technology powering it all behind the scenes.
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Thrio Voice
Ensure every customer feels heard with inbound and outbound voice, call transcription intelligent routing, campaign management, sentiment analysis, scheduled callbacks and real-time call analytics as standard.
Thrio Digital
Deliver true end-to-end omnichannel, multi-experience communications that cover voice, SMS, chat, email and social interactions.
Thrio Native Process Automation
Our unified routing engine intelligently automates tasks and processes to create optimal business efficiency and ultimate customer satisfaction.
Why Thrio?
Genuinely better customer experiences. Happier agents. Supervisors with superpowers. Hearing us say ‘yes’ when you ask: ‘can Thrio deliver what we hope it can?’ A platform that’s also a partner in your success.
100%
REST API coverage
Access every function our platform can perform, programmatically.
130+
Automation actions
Let Thrio do more, so your team can focus on what really matters: better CX and more sales, with less busywork for agents.
Frequently asked questions
It’s simple: our architecture, our approach to automation and our hybrid CCaaS/CPaaS platform. We can help you deliver exceptional CX with best-in-class automation. We do that with a fully flexible platform that works for you, rather than you making your business fit your contact center provider’s mold. And all of it runs on our leading infrastructure, built with security and compliance in mind at every step.
We’re proud to count enterprises of all sizes in our customer base, from household names to small operations. Some of the biggest global names in travel/hospitality, retail, finance, healthcare, consumer electronics, BPOs, and systems integrators rely on Thrio to power their critical contact center operations. And every customer, regardless of size, gets the best of our platform and our support/service. When you win, we win. We’re here to back you every step of the way.
Yes. And we go a step beyond omnichannel, championing journey orchestration to unite interactions past and present. That way your agents and business can access a holistic view of a customer’s engagement with your brand.
Yes. Our pricing is flexible, and we have consumption-based models to make sure you pay for what you need. We’re even happy to help you figure out which price model makes the most sense for you – and proves the most cost-effective – whether that’s a predictable monthly rate, consumption-based, or concurrent pricing.
Ready to try our award-winning CCaaS platform?
Whether you have a bunch of questions, or want to see Thrio in action, get in touch and we’ll be more than happy to help.
