WHO WE ARE

About us

 

Powered by AI. Inspired by people.

For businesses who want to meet customers wherever they are in our on-demand world, the solution lies with Thrio’s flexible, scalable AI-powered CCaaS technology.

Because with our help, every customer – no matter where they are, who they are, how or when they choose to reach out – will experience the service they’re looking for. Our AI-powered, CCaaS technology and cloud-native software was built right, right from the start. It does away with decaying legacy systems and cobbled together infrastructures. Removes the need for multiple vendors. Vanquishes the monster that creaks and groans (and devours money) when contact center tech needs an upgrade or update.

We empower agents to do their job even better by automating those processes that will make their jobs easier, quicker and more personalized for every customer. We help BPOs provide the joined-up, friction-free service customers want and brands demand. We make customers’ lives easier by ensuring they can communicate in a way that suits their busy lifestyles.

Thrio’s flexible, scalable AI-powered CCaaS technology, puts the power back in your hands, keeping you at the heart of the right conversations and the right experiences, every time.

For businesses who want to meet customers wherever they are in our on-demand world, the solution lies with Thrio’s flexible, scalable AI-powered CCaaS technology.

Because with our help, every customer – no matter where they are, who they are, how or when they choose to reach out – will experience the service they’re looking for. Our AI-powered, CCaaS technology and cloud-native software was built right, right from the start. It does away with decaying legacy systems and cobbled together infrastructures. Removes the need for multiple vendors. Vanquishes the monster that creaks and groans (and devours money) when contact center tech needs an upgrade or update.

We empower agents to do their job even better by automating those processes that will make their jobs easier, quicker and more personalized for every customer. We help BPOs provide the joined-up, friction-free service customers want and brands demand. We make customers’ lives easier by ensuring they can communicate in a way that suits their busy lifestyles.

Thrio’s flexible, scalable AI-powered CCaaS technology, puts the power back in your hands, keeping you at the heart of the right conversations and the right experiences, every time.

For businesses who want to meet customers wherever they are in our on-demand world, the solution lies with Thrio’s flexible, scalable AI-powered CCaaS technology.

Because with our help, every customer – no matter where they are, who they are, how or when they choose to reach out – will experience the service they’re looking for. Our AI-powered, CCaaS technology and cloud-native software was built right, right from the start. It does away with decaying legacy systems and cobbled together infrastructures. Removes the need for multiple vendors. Vanquishes the monster that creaks and groans (and devours money) when contact center tech needs an upgrade or update.

We empower agents to do their job even better by automating those processes that will make their jobs easier, quicker and more personalized for every customer. We help BPOs provide the joined-up, friction-free service customers want and brands demand. We make customers’ lives easier by ensuring they can communicate in a way that suits their busy lifestyles.

Thrio’s flexible, scalable AI-powered CCaaS technology, puts the power back in your hands, keeping you at the heart of the right conversations and the right experiences, every time.

Our values

We’re more than a business. We’re a team of people with a clear set of values that guide us in the way we work and the ambitions we have for the future.
Respect for all
Willingness to teach and help
Inclusion and collaboration
Righteousness
Be transparent
Embrace change
Be fearless and take ownership

Our values

We’re more than a business. We’re a team of people with a clear set of values that guide us in the way we work and the ambitions we have for the future.

Respect for all – for each other, customers, partners, vendors and co-workers
Willingness to teach and help
Inclusion and collaboration
Righteousness
Transparency
Embrace change
Be fearless and take ownership

The Thrio team

Fresh thinking experts, who’ve been working in the industry for several hundred years (combined).

The very reason our tech is fearless and pioneering, is precisely because our ideas are grounded in decades of experience in the contact center and automation space. This team spearheaded omnichannel, social engagement and AI-based systems long before others even had a name for it. So, this isn’t our first rodeo. And that’s why we’re able to help put BPOs, service providers, and brands in a league of their own.

That said, we aren’t resting on our past accomplishments. We love what we do, and we remain excited by the difference our AI-powered CCaaS technology can make. We want to continue to transform the customer and agent experience. To challenge the contact center technology status quo. We’re determined to make AI work for people, not against them, and complex technology more easily available – and easier to use – for all.

For a tech company, there’s a whole lot of heart and humanity in how we do what we do. And that begins with our team. So, don’t hesitate to get in touch.

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