Thrio CCaaS Platform Honored for their Exceptional Innovation and Commitment to Improving the Customer Experience
CALABASAS, CALIF. (PRWEB) JUNE 21, 2022
“We are very pleased to be recognized by CUSTOMER magazine for this coveted CCaaS product innovation award,” said Lance Fried, CMO of Thrio. “Our innovation commitment stems from our philosophical approach to constantly add features to the platform that helps enterprises stay at the heart of the customer experience,” continued Fried.
The CUSTOMER Voice Technology Excellence Awards recognize vendors that are emerging as the true leaders in this evolving Voice Technology trend. The winning solutions provide speech and analytics engines, IVR and self-service solutions including chatbots, headphones, and voice-activated applications and services that maximize on NLP, NLU, NLG and AI and more.
“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor Thrio with a Voice Technology Excellence Award,” said Rich Tehrani, CEO, TMC. “Its CCaaS Platform has proven deserving of this elite status and I look forward to continued innovation from Thrio in 2022 and beyond.”
About Thrio, Inc.
For businesses who want to meet customers on their terms, the solution lives within Thrio. Our flexible, scalable AI-powered contact center platform paves the way for friction-free sales and service. Powerful automations make agents’ jobs easier and quicker, with more personalized service for every customer. Thrio helps enterprises stay at the heart of the right conversations and the right experiences, every time.
To learn more, please visit Thrio.com
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